Privacy policy

Last updated: August 25, 2026

This Privacy Policy explains how WEAR WAVE LLC, doing business as ALDERIVA HOME, collects, uses, discloses, and protects personal information when you visit ALDERIVAHOME.COM, place an order, create an account, contact us, or otherwise interact with our services.

INFORMATION WE COLLECT

We may collect the following categories of information:

Your name, email address, billing address, and shipping address
Account login details and preferences
Order history, products purchased, returns, refunds, and customer service records
Payment status and limited payment-related information
Information you provide through contact forms, reviews, surveys, or support messages
IP address, browser type, device identifiers, operating system, and approximate location
Pages viewed, links selected, referring sources, and interactions with the store
Marketing and communication preferences

Payments are processed by third-party payment providers. We generally do not directly store complete payment card numbers.

HOW WE COLLECT INFORMATION

We may collect information:

Directly from you
Automatically through cookies and similar technologies
From Shopify and its affiliated services
From payment providers
From shipping carriers
From analytics, advertising, fraud-prevention, and customer-support providers
From other service providers that help us operate the store

HOW WE USE INFORMATION

We may use personal information to:

Process payments and orders
Deliver products and provide tracking
Handle cancellations, returns, replacements, and refunds
Create and maintain customer accounts
Respond to questions and provide customer support
Detect fraud, misuse, security incidents, and unauthorized transactions
Improve our products, website, advertising, and customer experience
Measure store performance and understand website activity
Send transactional order communications
Send marketing communications when permitted
Comply with legal obligations
Enforce our policies and protect our legal rights

HOW WE DISCLOSE INFORMATION

We may disclose information to service providers that assist us with:

Shopify store operation and hosting
Payment processing
Order fulfillment and delivery
Customer support
Website security
Fraud prevention
Analytics
Advertising
Email communications
Professional and legal services

Shipping information may be provided to USPS, UPS, FedEx, DHL, or another applicable delivery provider.

We may also disclose information:

When required by law or a valid legal request
To protect our customers, business, property, or legal rights
In connection with a merger, acquisition, financing, reorganization, or sale of business assets
With your consent or at your direction

We do not sell personal information for money. However, certain analytics or advertising activities may be considered “selling,” “sharing,” or targeted advertising under some U.S. state privacy laws.

ANALYTICS AND ADVERTISING

Our store may use Shopify analytics and, when enabled, third-party services such as Google Analytics or Meta Pixel.

These services may use cookies and similar technologies to:

Measure store activity
Understand how visitors use the website
Attribute advertising
Measure campaign performance
Personalize content or advertisements

You can review available choices through the cookie or privacy controls displayed on our website.

EMAIL AND SMS MARKETING

We may send email marketing only when you subscribe, provide consent, or when otherwise permitted by applicable law.

You can unsubscribe using the link included in a marketing email.

We do not currently offer SMS marketing. If SMS marketing is introduced, we will request the consent required by applicable law before sending promotional messages.

Order confirmations, shipping notices, security messages, and other transactional communications are not marketing messages.

We use cookies and similar technologies to operate the store, remember preferences, secure checkout, analyze activity, and support advertising when enabled.

For more information, review our Cookie Policy.

DATA RETENTION

We retain personal information for as long as reasonably necessary to:

Complete transactions
Maintain business and tax records
Provide customer support
Prevent fraud
Resolve disputes
Enforce agreements
Comply with legal obligations

Retention periods may vary depending on the type of information and applicable requirements.

DATA SECURITY

We use reasonable administrative, technical, and organizational measures to protect personal information.

However, no storage or transmission system can be guaranteed to be completely secure.

YOUR PRIVACY RIGHTS

Depending on where you live, you may have the right to:

Request access to personal information
Request correction of inaccurate information
Request deletion of information
Obtain a copy of certain information
Opt out of certain targeted advertising
Opt out of certain sales or sharing of personal information
Limit certain uses of sensitive personal information
Appeal a privacy request decision

To submit a request, email support@alderivahome.com.

We may need to verify your identity before completing a request. Requests may be denied or limited when permitted by law.

Where applicable, you may use an authorized agent to submit a request.

CHILDREN’S PRIVACY

Our store is not intended for children under 13 years of age.

We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information, contact us so that we can review and delete it where appropriate.

THIRD-PARTY WEBSITES

Our store may contain links to third-party websites. We are not responsible for their privacy, security, or content practices. Review their policies before providing information.

CHANGES TO THIS POLICY

We may update this Privacy Policy to reflect changes in our services, technology, business practices, or legal requirements.

The latest effective date will appear at the top of the policy.

ALDERIVA HOME
WEAR WAVE LLC

Email: support@alderivahome.com

Mailing Address:
1512 Prier Ln
Webb City, MO 64870-9605
United States

Customer Service Hours:
Monday–Friday, 9:00 AM–5:00 PM ET
Excluding applicable holidays