Terms of service

Last updated: October 6, 2026

These Terms of Service govern your access to and use of ALDERIVAHOME.COM and your purchase of products from ALDERIVA HOME.

ALDERIVAHOME.COM is operated by WEAR WAVE LLC, doing business as ALDERIVA HOME.

By accessing our website, creating an account, or placing an order, you agree to these Terms of Service and the policies referenced in them.

If you do not agree to these Terms, do not use the website or place an order.

BUSINESS INFORMATION

Brand Name: ALDERIVA HOME

Legal Business Name: WEAR WAVE LLC

Website: https://alderivahome.com

Email: support@alderivahome.com

Mailing Address:

1512 Prier Ln
Webb City, MO 64870-9605
United States

Customer Service Hours:

Monday–Friday
9:00 AM–5:00 PM ET
Excluding applicable holidays

ELIGIBILITY

You must be legally capable of entering into a binding agreement in your jurisdiction to make a purchase.

If you use this website on behalf of a business or organization, you represent that you have authority to bind that business or organization to these Terms.

PERMITTED USE

You may use this website only for lawful personal or commercial shopping purposes.

You may not:

  • Use the website for fraudulent or unlawful activity

  • Submit false account, payment, billing, or delivery information

  • Attempt to interfere with website security or operation

  • Introduce malicious code

  • Scrape or reproduce website content without authorization

  • Impersonate another person or organization

  • Use the website in a manner that infringes another party’s rights

  • Attempt to make unauthorized purchases or payment transactions

PRODUCTS

ALDERIVA HOME is an online furniture retailer. Products may be manufactured or supplied by third-party manufacturing and supply partners.

Unless specifically stated and verified on a product page, WEAR WAVE LLC does not claim to manufacture the products offered on this website.

We work to provide accurate product information, including:

  • Product names

  • Descriptions

  • Images

  • Prices

  • Dimensions

  • Materials

  • Colors

  • Functions

  • Assembly requirements

  • Included components

  • Care instructions

  • Availability

Product colors and finishes may appear slightly different because of lighting, photography, natural material variations, production differences, and screen settings.

Customers should review the complete product description and measure the intended space before placing an order.

PRODUCT AVAILABILITY

All products are subject to availability.

Adding a product to a cart does not reserve it. We may limit quantities or discontinue a product at any time.

If a product becomes unavailable after an order is placed, we will contact you and provide an appropriate resolution, which may include cancellation and a refund.

PRICES AND TAXES

Prices are displayed in U.S. dollars unless otherwise stated.

Applicable taxes and any other required charges will be shown during checkout before payment is completed.

We may change prices at any time. Price changes do not affect orders that have already been accepted, except where correction of an obvious error is legally permitted.

PRICING AND PRODUCT ERRORS

Although we work to keep website information accurate, errors may occur.

If a product has an incorrect price, description, specification, or availability status, we may contact you for instructions or cancel the affected order where legally permitted.

If a paid order is canceled, the amount collected for the canceled item will be refunded to the original payment method.

ORDERS

Submitting an order is an offer to purchase the selected products.

An automated order confirmation acknowledges receipt of the order but does not necessarily mean that the order has been accepted.

We may review, reject, limit, or cancel an order for legitimate reasons, including:

  • Product unavailability

  • Incorrect product or pricing information

  • Suspected fraud

  • Payment authorization failure

  • Address verification problems

  • Quantity limitations

  • Shipping restrictions

  • Legal or regulatory requirements

If we cancel a paid order, we will refund the applicable amount to the original payment method.

ORDER INFORMATION

You are responsible for providing accurate:

  • Contact information

  • Billing information

  • Shipping information

  • Payment information

Contact support@alderivahome.com immediately if you discover an error.

Address changes and order cancellations are not guaranteed unless we confirm them before shipment.

PAYMENTS

Payment must be completed using a payment method available during checkout.

Available payment methods may include:

  • American Express

  • Apple Pay

  • Diners Club

  • Discover

  • Google Pay

  • Mastercard

  • PayPal

  • Shop Pay

  • Visa

The payment options currently available will appear during checkout.

Payment services may be provided by Shopify and other third-party payment providers. Their terms and privacy practices may also apply.

We do not guarantee that every payment method will always be available.

SHIPPING

Shipping availability, order processing, delivery estimates, carriers, tracking, address requirements, and delivery issues are governed by our Shipping Policy.

Processing and delivery dates are estimates and are not guarantees.

Delays may occur because of carrier disruptions, weather, holidays, address problems, high order volumes, regional service interruptions, or circumstances outside our reasonable control.

RETURNS AND REFUNDS

Return eligibility, return time limits, return shipping, product conditions, exclusions, refunds, damaged products, and incorrect deliveries are governed by our Return & Refund Policy.

Do not mail a return to our business mailing address without authorization.

To request a return, email support@alderivahome.com. Approved customers will receive the applicable return address and return instructions.

ORDER CANCELLATIONS

You may request cancellation before an order enters the shipping process.

Cancellation requests are not guaranteed until confirmed by us.

Once an order has shipped, it cannot be canceled and must follow the applicable return process after delivery.

DAMAGED, DEFECTIVE, OR INCORRECT PRODUCTS

Inspect your order after delivery.

If a product arrives damaged, defective, incorrect, or incomplete, contact support@alderivahome.com within the period stated in our Return & Refund Policy.

Include:

  • Your order number

  • A description of the issue

  • Photographs of the product

  • Photographs of the packaging

  • Photographs of the shipping label

  • Photographs showing the damage or incorrect components

Keep the product and all original packaging while the issue is reviewed.

PRODUCT ASSEMBLY AND USE

Some products may require assembly.

Follow all instructions, warnings, weight limits, care guidance, and intended-use limitations supplied with the product.

Do not use a damaged, unstable, improperly assembled, or incomplete product.

Customers are responsible for confirming that the product is suitable for their intended space and use.

CUSTOMER ACCOUNTS

If you create an account, you are responsible for:

  • Providing accurate information

  • Maintaining the confidentiality of your login credentials

  • Restricting access to your account

  • Notifying us of suspected unauthorized activity

We may suspend or restrict an account when reasonably necessary to protect customers, prevent fraud, comply with law, or maintain website security.

REVIEWS AND CUSTOMER CONTENT

If you submit a review, photograph, comment, suggestion, or other content, you represent that:

  • You have the right to submit it

  • It is accurate and based on genuine experience where applicable

  • It does not violate applicable law

  • It does not infringe another party’s rights

  • It is not fraudulent, defamatory, abusive, or misleading

You grant WEAR WAVE LLC a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and adapt submitted content for operating and promoting ALDERIVA HOME, subject to applicable privacy law.

We may remove content that violates these Terms or applicable law.

INTELLECTUAL PROPERTY

The ALDERIVA HOME name, logo, original website text, and original brand graphics are owned by or licensed to WEAR WAVE LLC.

Product photographs, product information, trademarks, and other materials supplied by manufacturers, distributors, or authorized supply partners remain subject to the rights of their respective owners.

We do not claim ownership of third-party intellectual property.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit protected content without permission from the applicable rights holder.

THIRD-PARTY SERVICES

Our store may use or link to third-party services, including Shopify, payment providers, shipping carriers, analytics providers, and social platforms.

Third-party services operate under their own terms and privacy policies.

We are not responsible for third-party availability, security, content, privacy practices, or services to the extent permitted by law.

PRIVACY

Our collection and use of personal information are explained in our Privacy Policy and Cookie Policy.

By using our website, you acknowledge that your information may be processed as described in those policies.

DISCLAIMER OF WARRANTIES

To the maximum extent permitted by law, the website and its content are provided on an “as is” and “as available” basis.

We do not guarantee that:

  • The website will always be uninterrupted or error-free

  • Every product will always be available

  • All website errors will be corrected immediately

  • The website will meet every individual requirement

Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.

LIMITATION OF LIABILITY

To the maximum extent permitted by law, WEAR WAVE LLC and its affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of the website or products.

Where permitted by law, our total liability for a claim will not exceed the amount paid for the product that gave rise to the claim.

Some jurisdictions do not allow certain exclusions or limitations, so parts of this section may not apply to you.

INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold WEAR WAVE LLC harmless from third-party claims resulting from:

  • Your unlawful use of the website

  • Your violation of these Terms

  • Your infringement of another party’s rights

  • Fraudulent or unlawful information or content submitted by you

GOVERNING LAW

These Terms are governed by the laws of the State of Missouri and applicable United States federal law, without regard to conflict-of-law principles.

Mandatory consumer rights and protections remain unaffected.

SEVERABILITY

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in effect.

NO WAIVER

Failure to enforce a provision does not waive our right to enforce it later.

CHANGES TO THESE TERMS

We may update these Terms when our services, business practices, technology, or legal obligations change.

The revised version will be posted on this page with an updated effective date.

Your continued use of the website after an update constitutes acceptance where permitted by law.

CONTACT US

ALDERIVA HOME
Operated by WEAR WAVE LLC

Email: support@alderivahome.com

Mailing Address:

1512 Prier Ln
Webb City, MO 64870-9605
United States

Customer Service Hours:

Monday–Friday
9:00 AM–5:00 PM ET
Excluding applicable holidays